Shipping & Returns

At HEIR Vintage & Luxury, we are committed to providing a seamless shopping experience from purchase to delivery.

Shipping

All orders are carefully packaged and shipped with the utmost care. Orders are typically processed within 1–3 business days unless otherwise stated.

To ensure the safe arrival of high-value items, all orders include tracking and may require signature confirmation upon delivery.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Returns

Due to the unique and collectible nature of our curated archive pieces, all sales are final.

We encourage clients to carefully review all photographs, measurements, descriptions, and condition notes prior to purchase. Additional photographs and information are available upon request before placing an order.

Due to the vintage and pre-owned nature of our pieces, signs of age and wear should be expected and are considered part of their unique character. Any notable flaws will be disclosed in the item description and photographs whenever possible.

If your order arrives with a significant undisclosed issue or is not as described, please contact us within 48 hours of delivery and we will work with you to find an appropriate resolution.

Questions

For any questions regarding shipping, returns, or a specific item, please contact us at info@heirvintageandluxury.com.